How to check overbookings?

In very rare occasions bookings get overbooked

Usually:

• Manager made a mistake
• Two bookings from different channels arrived in same time

To check you will need

• Exact date booking overbooked
• Listing Id from Settings > Listings
• Order Id from Bookings Info

Please go to Logs > Calendar, select dates and look for listing id availability updates:

You will see then availability quantity was changed & then new booking arrived

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On such cases please inform us: [email protected]