2 orders for the same listing, final avalabiltiy -1

Dear NoBeds,

today we received a booking from Booking.com for 2 people on one single guest listing. Result: two orders created for the same listing with final availability -1!

Please look at the referral order id: 4241249631 (NoBeds order id: 1875068 and 1875069).

Unfortunately we had to correct immediately moving one of the two orders to a different listing, we hope haven't contaminated the case for your analysis.

Can you explain us what happens? We are going into the high season and tons or requests are going to come, we fear possible overbooking cases....

Is there some mismatching on the channel? From our side, just looking at the listing ids everything looks good.

This is the listing object of the case:

1 Bed in Quadruple Shared Western Style Room "Yotsu Tsuta"
4782283 478228307 14080383

Thank you very much for the support,

Kokonoe Machiya