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Leaking support - Service Bug

Hello,

I wrote a couple of emails with improvement ideas and bugs but I received no feedback.

I wrote an email telling that I would like to support the project but I received no feedback.

I wrote an email stating that I am supporting and contributing with my input to the project and that I asked for changing my status to become a supporting member but I also received no feedback for more than three months.

The software is working but only up to 80% which is a pity. Specially with the exports and invoices we cannot use it.

We spent time to help improving the product but we are now at a point where we are very disappointed because of the lack of communication and support.

We are now looking for alternatives.